SULAIMON OLANREWAJU ISMAIL

Aspiring Technical Support Engineer | Data Analysis & Visualization Specialist

Lagos, NG.

About

Highly motivated Data Analyst transitioning into Technical Support Engineering, leveraging a strong foundation in data quality, exploratory data analysis, and visualization to resolve complex technical issues. Proven ability to troubleshoot, identify patterns, and deliver data-driven insights through tools like Microsoft Excel and Tableau, ensuring robust support and optimal system performance. Eager to apply analytical and problem-solving skills to enhance user experience and drive efficient solutions within a Microsoft 365 environment.

Work

ALX

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Technical Trainee – Leadership, Problem Solving, and Digital Collaboration

N/A, N/A, N/A

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Summary

Completed a 3-month professional foundation course focused on developing critical soft skills essential for effective teamwork and problem resolution.

Highlights

Committed 37+ hours weekly to intensive online learning, rapidly acquiring and applying new professional competencies in a fast-paced environment.

Successfully completed weekly milestones and deliverables by effectively applying digital collaboration software, enhancing virtual teamwork and project efficiency.

Mastered 2+ application software tools that significantly enhanced personal time management and project organization, boosting overall productivity.

NITDA / Federal Government of Nigeria (3MTT Fellowship)

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Technical Trainee – Data Analysis and Visualization

Lagos, Lagos State, Nigeria

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Summary

Engaged in a 6-month practical fellowship focused on enhancing technical skills in data analysis, project development, and problem-solving.

Highlights

Resolved data quality issues by handling duplicates, missing values, and correcting errors in datasets for weekly project deliverables, ensuring data integrity.

Generated 4 comprehensive synthetic data surveys across health, education, agriculture, and tech sectors using Microsoft Excel, demonstrating versatility in data handling and exploratory analysis.

Participated actively in hands-on projects and team engagements, contributing to weekly personal portfolio milestones and fostering collaborative problem-solving.

Education

University of Abuja

Abuja, FCT, Nigeria
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B.Sc. Economics

Courses

Final Year Project: Impact of macroeconomic variables on national income and social welfare

The Polytechnic, Ibadan

Ibadan, Oyo State, Nigeria
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Diploma Business Studies

Courses

Final Year Project: Monetary vs non monetary incentives as a tool for motivating workers

Certificates

Microsoft Power BI Data Analyst (In Progress)

Coursera

Generative AI Fundamentals

LinkedIn

Prompt Engineering for Generative AI

LinkedIn

Career Skills in Data Analytics

LinkedIn

Data Science Fundamentals

Cisco Networking Academy

Emotional Intelligence Development

LinkedIn

Skills

Technical Skills

Data Cleaning, Exploratory Data Analysis (EDA), Data Visualization, Site Mapping, Wireframing, Design Systems, Digital Collaboration, Microsoft Excel, Tableau, Miro, Canva, Google Workspace, Microsoft 365 (Conceptual), Power BI.

Professional Skills

Detail-Oriented, Emotional Intelligence, Leadership, Creative Thinking, Customer Support, Problem Solving, Time Management, Peer Collaboration, Troubleshooting, Data Profiling.

Projects

ALX Professional Foundation Program Final Project (Farm4ja Platform)

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Summary

Developed a digital platform concept to address food security challenges in Nigeria, integrating AI software for innovative solutions and sustainable farming practices.

3MTT Capstone Project (Medical Records Data Analysis)

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Summary

Performed exploratory data analysis (EDA) and visual analytics on medical records to enhance patient services and operational insights for hospitals.